WE KILLED THE CONSENT FORM. NOW LET'S TALK ABOUT THE EMAIL
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26,000+ views. 250+ comments. Three blog posts.
And the God-Mother finally responded.
Late December email. Not planned. Not strategic. Reactive.
Because silence wasn't working anymore. Because the blog made ignoring this impossible.
They had to say something.
So let me show you what they said. What they didn't say. And why this changes everything.
First: Let's Acknowledge the Win
The consent form is dead.
Not "postponed." Not "under review." Not "being refined based on leadership feedback."
Dead.
The email basically said the consent form was "just a concept being considered" that's "not part of our job architecture mapping plan."
Let me translate that from Corporate to English:
Corporate: "The concept was considered."
English: "We absolutely had the document drafted. Hard copies were shared with the leadership team. It was happening."
Corporate: "It is not part of our plan."
English: "26,000+ blog views and 250+ comments made us realize we needed to back down. Fast. While pretending it was just exploratory thinking all along."
And you know why the God-Mother backed away?
You.
Every view. Every comment. Every time you shared this with a colleague who said "WHAT?"
Every person who finally said: "Not like this."
Your voices made them reconsider.
So before I show you what's still broken:
You won this round.
Well done. Genuinely.
Victories in 29-month transformations are rare. Feel that. Own it.
Now let's discuss what the God-Mother is still trying to pull.
The God-Mother's Two Emails
You know the story. The Emperor has no clothes, but everyone pretends otherwise until a child points out the obvious.
The God-Mother sent two emails. Same Emperor. Different wardrobe.
November email (before this blog existed): Confident. Direct. Firm timelines.
The message was clear: We're redesigning organizational structures. Skills assessments are happening for everyone. Position yourself for higher standards.
Clear. Unambiguous. This is happening. Get ready.
December email (after 26,000 of you read about consent forms): Defensive. Vague. Suddenly collaborative.
Now the tone shifted: Concepts were shared with small groups for feedback. Assessments won't be used in isolation. We're moving iteratively with multiple feedback avenues.
They say we've "always been listening." We're "adjusting as appropriate." Moving "even more deliberately."
The tone changed. From directive to defensive. From confidence to damage control. From certainty to corporate backpedaling.
The consent form wasn't shared with a small group for feedback. It was drafted. It was distributed to leadership for review. It was real.
Quick note: When someone brought the consent form idea to the God-Mother, she should have killed it on the spot. "Absolutely not. Next topic." Instead, it got drafted, reviewed, printed, and nearly distributed.
What the Email Doesn't Say (And Why That Matters)
Here's my favorite corporate magic trick:
"Announce you're backing away from the terrible thing while staying vague about everything else."
Watch:
The December email claims skills assessments won't be used in isolation for employment decisions.
What that SHOULD mean: "The test is one factor among many. Your performance reviews, experience, manager input, and actual work quality all matter significantly."
What it ACTUALLY means: "We won't use ONLY the test. We'll also consider... something. Other factors. Which we're not specifying. With weights we're not sharing. Using criteria we haven't defined."
Translation: "We're giving ourselves complete flexibility to make 'employment decisions' however we want while claiming the test isn't the 'only' factor."
Here's what the God-Mother conveniently forgot to mention:
- What "other factors" matter in employment decisions
- How much weight each factor carries (10%? 50%? 90%?)
- Whether the test can override everything else
- What happens if you're deemed "not a fit" for the new role you didn't ask for
- What's being tested
- Whether there's an appeals process
- Why leadership remains exempt from all of this
The God-Mother backed away from the consent form—the most legally indefensible part.
Zero clarity on anything else.
The Skills Assessment is still coming. Job Architecture is still happening. Your role is still changing whether you like it or not.
The God-Mother just removed the most obvious trap and hoped you wouldn't notice the minefield is still there.
The Real Problem: This Isn't About SAT
Here's what I've realized.
The consent form was symptom.
The Skills Assessment is symptom.
The disease is something bigger.
It's a pattern of decisions—across this entire transformation—that share common characteristics:
Announced without clarity. Implemented without consultation. Defended without evidence. When questioned, deflected with corporate speak.
Let me give you examples.
Pattern 1: Director Quality
The Sellswords vs. The Sworn Shields
What we had: The Sultan. The Master of Coin. The Prince of Persia. The Night's Watch.
Four became two. The transformation "restructured" two of them out.
The Prince of Persia? Gone. The Night's Watch? Gone.
Make of that what you will.
The Sworn Shields: Grew with the House. Know how things actually work, not how org charts say they should. Relationships that matter. Institutional memory. Loyalty.
The Sultan delivers what the Sellswords are still roadmapping. The Master of Coin handles portfolios invisibly while others fumble publicly.
Are they perfect? No. Stubborn? Sometimes. Territorial?Absolutely.
But their loyalty is unquestionable. Twenty years of staying when they could have left. Building when others were breaking. Delivering through every leadership change, every transformation, every crisis.
The Sellswords? They'll leave for a better offer tomorrow. Because this isn't their house. It's just a job.
And it's not just directors.
The Khaleesis. The Bannermen. Proven managers. Some Acting for nearly two years. Delivering results. Holding teams together.
They know the institution. They've earned their place. They're the next generation of Sworn Shields.
But they're being sidelined. We'll talk about that in Pattern 2.
What we got instead of the departed Sworn Shields: The Sellswords. Most of them 3rd or 4th choices after better candidates saw the chaos and declined.
Ask their teams about roadmaps. (There aren't any.)
Ask about strategic vision. (Still drafting.)
Ask about director interaction with staff. (What interaction?)
(The likes of the Fake Sultan, The Merchant — big visions, bold promises. Ask their teams about delivery.)
Talk to their teams. Share your thoughts in the comments/forms about the Sellswords you're working under.
I wonder if the Sultan brings a book to those meetings. Not to read during—just in case the conversation takes a turn into something resembling actual strategy. He's probably three steps ahead while they're still trying to spell "digital transformation."
The Master of Coin watches the Step God-Mother present half-baked processes, watches them implode, watches her backpedal while calling it "iterative refinement."
Do a 360 review of the new directors. Ask their teams.
Then compare it to what the Sworn Shields built—and what the Khaleesis and Bannermen have been holding together.
You'll see the difference.
Pattern 2: Hiring Irregularities
The Acting Manager Trap
Staff kept Acting for 18, 20, 22 months. They perform the job. Manage teams. Handle crises.
Many were managers before this transformation. Competent. Proven.
Then the role is finally posted:
"Oh, we're restructuring, so it's a 'new' role now."
"Need to open it to external competition."
"Acting managers can apply." (Many weren't even shortlisted. Of course. And many were—they had to be, because their job didn't change. But they won't be selected. Just checking the box.)
"But we prefer external candidates with fresh perspectives."
Translation: "We'll keep you Acting until it's convenient to replace you."
The 75% rule? Designed to preserve continuity.
The workaround? Keep people Acting so it doesn't apply. Restructure. Claim it's "new."
And here's where it gets interesting:
Word is that The Sultan reorganized his house so incumbent Khaleesis' portfolios fell just below the 75% threshold. Suddenly had grounds for new manager hires. Clean. Legal. Smart.
The God-Mother probably didn't even realize she'd been outplayed.
Yes, I praised him for loyalty and now I'm calling out his maneuvering. Both are true. Twenty years teaches you how to work the system while delivering results.
The Master of Coin? Retained his Bannermen even when one fell below 75%. Favoritism? Sure looks like it.
But context: He was Acting God-Father. Never applied for the permanent position. That choice earned him loyalty from leadership.
The Sultan applied. Got the roller coaster. Got his department stripped and reorganized.
Lesson? Sometimes not playing the game is the smartest move.
Now the Sellswords are bringing in more Sellswords.
The same mistake made with directors is now being made with managers.
The Khaleesis and The Bannermen—proven, respected, Acting for nearly two years—are being passed over for external hires who don't know the institution, the staff, or how anything works.
All Acting. All delivering. All told: "Apply for your own job against external candidates."
I hope the Khaleesis climb on their dragons. I hope The Bannermen raise their banners. And I hope together they storm the Red Keep.
Because they could. And maybe they should.
Pattern 3: Wasteful Spending
The SAFe Agile Saga
Remember when everyone in ITS had to get SAFe certified?
Multiple certifications. Across regions. Expensive trainers. Membership fees year after year.
Total cost? Thousands upon thousands of dollars.
Current usage? About 10%. Generous estimate. Most teams are "using it" because they're forced to, not because it works.
Why isn't it working? Because the clients—the business units we support—don't want it.
They like the old process. The old process works. They're asking "why change?"
But here's the thing: if you want ITS to implement Agile, the clients need to partner on it.
That requires buy-in from other VPs. That requires a top-down mandate.
That's the God-Mother's job.
Instead, we're being sent to convince clients to adopt something leadership hasn't sold internally.
It's like being told to sell vegetarian meal plans to a steakhouse. While leadership is in the back grilling ribeyes. And when the steakhouse says "no thanks," we're the ones who get blamed for poor salesmanship.
Meanwhile, we've spent a fortune on certifications we're barely using.
But sure, let's talk about cutting costs.
Pattern 4: The Role Reassignment Game
The Job Architecture Shuffle
They didn't ask if you wanted a new role. They told you to pick one.
"Here are your options. System Architect. Product Manager. Product Owner. Scrum Master. Choose."
Never mind that you do all of those things already. System architecture. Project management. Team leadership. Development. All of it.
Never mind that none of these boxes actually describe what you do.
Pick one. Because Job Architecture says so.
And the Skills Assessment? It'll test you on that new role's skills.
Not the technology you were hired for.
Not the expertise you've spent years building.
Not the work you actually do every day.
New skills you didn't sign up for, in a role you didn't choose, tested on criteria you've never been evaluated against.
Fail twice?
"Not qualified for the role."
That's not a skills assessment. That's a setup.
What I Need From You
I've identified these patterns. But I need more than one perspective.
I need yours.
Because we're building something together. A comprehensive case. Evidence-backed. Specific. Undeniable.
And we're taking it to people who can actually make things change.
But I need your examples. Your stories. Your evidence.
Not gossip. Not rumors. Facts.
What have you witnessed since this transformation began?
Hiring decisions that didn't make sense? Spending on initiatives that went nowhere? Leadership decisions that backfired? Promises made and broken? Policies applied inconsistently?
I've created a form. It's anonymous. Two questions. Five minutes.
https://forms.gle/oA5AUsMe2oy1NHEk8
Question 1: Which areas have you witnessed problems?
Hiring irregularities
Wasteful spending
Director/Manager performance
Role changes without consent
Communication failures
Skills Assessment concerns
Other
Question 2: Share specific examples.
What happened
When (timeframe)
What the impact was
Why it matters
Use the fun character names we've created—no direct names.
And by the way: The character names you're coming up with in the comments? I've seen better creativity from the Step God-Mother's process documentation.
Just kidding. They're actually brilliant. Some of you could give GoT writers a run for their money. Keep them coming.
The consent form is dead. But the transformation is still broken.
If we stop now, nothing else changes.
Fill out the form. Give us the evidence to fix the rest.
What Happens early January
I'm not revealing the full strategy here. Not publicly.
But know this:
We're taking everything you share—every example, every pattern, every piece of evidence—to people who have the power to act.
People above the God-Mother.
People who care about institutional effectiveness, not just corporate messaging.
People who can force real change.
But they need to see that this isn't just complaints. This is systematic dysfunction backed by specific evidence from credible sources.
Your submission becomes part of that case.
Your story becomes proof.
Your participation becomes pressure they cannot ignore.
To Directors and Managers (The Sworn Shields, The Khaleesis, The Bannermen, Not the Sellswords):
You're frustrated. You see the dysfunction. You can't say it publicly.
But your input matters most. You have the institutional memory. The leadership insight. The evidence from the inside.
The entire staff of ITS is behind you. We're standing for you.
Fill out the form. Anonymously. Share what you know.
We're building this case for all of us. But without your perspective, it's incomplete.
Your turn.
To Those Reading Silently
Thousands of views. But many haven't engaged.
The form is anonymous. No names. No emails.
If you stay silent now, you'll regret it later when Skills Assessment comes for you. When Job Architecture changes your role. When you're tested on skills you never signed up for.
This is when it matters. Five minutes. Fill out the form.
To My Colleagues
We've come far.
From silence to 25,000+ views.
From one voice to a movement.
The consent form is dead because we finally acted.
But we're not done.
In ten days, we take this to the next level.
We need to know you're with us.
Not just as readers. As participants.
Fill out the form. Share what you know. Be part of what happens next.
Because together, we're building something they can't ignore.
Together, we're unstoppable.
https://forms.gle/oA5AUsMe2oy1NHEk8
— Your Friendly Neighborhood Eternal Transformation Chronicler
P.S. — Share this post. Many colleagues don't know there's a new one. We need comments and views too. Spread the word.
P.P.S. — Apology: I know these posts are getting longer. I'm trying to shorten them. Really. It's just that there's so much to say. And apparently I can't help myself. Working on it.
P.P.P.S. — To the silent readers: Your moment is now. Five minutes. Anonymous. Do it.
P.P.P.P.S. — About the 48-hour silence: I locked myself out of Google. VPN rookie mistake. Even IT veterans aren't immune to basic OpSec failures. I'm back now. Let's finish this.
P.P.P.P.P.S. — STOP READING. FILL OUT THE FORM. https://forms.gle/oA5AUsMe2oy1NHEk8
Been reading silently since Post #1. You are right - staying quiet won't help. Five minutes to fill the form is nothing compared to 20+ months of this. Doing it now.
ReplyDeleteTo directors (old ones only, new ones - none are director material and don’t have a clue yet.) You guys have a collective experience that’s almost equals the duration of this institution. You may have individual priorities, territories and disagreements. You may have been mute spectators when this crap was being packaged n the name of “digital transformation”, but now is the time to act. The majority of ITS are fed-up and are standing behind this, it’s time for you guys to collectively take action and share your inputs anonymously in the form given. Exceptional Leaders are those who take care of their people (staff/employees) even ahead of their business/customers. If you want to be remembered in that category, this is the time.
ReplyDeleteWell said. And time for new Directors and old Directors to have the guts to stand up for the Khaleesis and the Bannermen who ran the units with dedication and hard work during these two years, and who were not even shortlisted. Worst is breaking the news to them just before the holidays. Have we totally lost being human beings? Where’s the empathy? Do you expect your staff to have any respect for you once they are back in the office in January? You’ve lost all respect among staff unless you all stand up for them and do something before it’s too late.
DeleteGlad to hear back from you..we have been waiting. As rightly mentioned we all need to be a part of this. When it comes to oneself, you will not be able to fight against the system all by yourself. You need this army to back you now. So atleast drop a message stating “you are part of this change for good”.
ReplyDeleteCan someone post in medium and itstaff2
ReplyDeletehttps://medium.com/@EternalTransformation/we-killed-the-consent-form-now-lets-talk-about-the-email-994b9863f7a3
DeleteFake Sultan — a perfect name. My friend’s friend had worked directly under him and was shocked when was told that this guy is joining Bank. "Empty vessels make the most noise" that’s the description for this fake mint. As someone posted in comments in other posts, lacks vision and expects AI to do everything. Good luck operations if this mint is going to be at the helm
ReplyDeleteHere's what makes the Sultan's situation tragic.
ReplyDeleteHe fought for that directorship. Got rejected for his own department. Only landed the Corporate role because he was third choice after two external candidates declined. The God-Mother was out of options and out of time.
He knows the humiliation. He knows the system is rigged against internal candidates. He lived through it.
Which makes what's happening to the Khaleesis even harder to watch. They're Acting. They're delivering. They're not even getting shortlisted for teams they've been leading for 20+ months.
The Sultan could advocate for them. He's been where they are. He knows the transformation is eating its own.
Maybe he's tried. Maybe the God-Mother overrules him. Maybe he's just trying to survive.
But silence looks like complicity. And the Khaleesis deserve better from someone who knows exactly what this feels like.
God-mother kept saying that she would focus 30% in ITS and 70% towards other side - Business..Oh Wait which business is that..remembered..”the SAFe Consultants and enriching them with those trainings, certifications..etc.” when the actual business counterparts are clueless about SAFe. They keep saying they don’t need it. We even took some brief sessions with them explaining what this SAFe is about, and the question was why we need it when we are getting what we want in the current setup.God-mother said any Khaleesi or Bannerman managing 65-70% of work in acting role will automatically be confirmed for new organization setup. But that seems not happening by seeing these same Khaleesis and Bannermans are not even getting shortlisted for their positions. Why this drama? Sultan in the interim disintegrated the roles of Khaleesis and made it in away that its no longer in the range of 65-70% just to satisfy God-mother’s dumb idea of “Digital Transformation” package. Why?? As someone mentioned above it’s time for Sultan to join forces with the other two that have a combined experience of nearly the duration of this great institution and oppose this madness.
DeleteI am falling in love with you.. for your courage.. for your amazingly impressive writing skills… for knowing in and out of what’s happening.. for bringing us all together.. I know it’s anonymous and shall always be.. but just once you should be given the crown, the trophy, Bravo points..
ReplyDeleteI’m here for this! I’m listening intently. I have kept my head down so long I doubt I know any helpful evidence but I’m here, in support.
ReplyDeleteCourage: now in production
ReplyDeleteI asked ChatGPT if was a good idea to use hackerrank for assessment of all IT employees in my realm. IT AGREED WITH ME 100%. I love AI! I think I’m going to start using it from now on (I admit I was a bit of a skeptic before)
ReplyDeleteBtw, I totally dig what you are doing here. Can we get this content somehow on daily Realm (in)Digest newsletter?
ReplyDeleteThe consent form was definitely happening if not for this blog. It was most likely vetted by HR and had their approval. There is also a flowchart showing that staff who cannot be assigned a new role by January will be placed directly into the redundancy pool. It also says that if more staff are mapped to a role than what the godmother’s team believes is required, everyone mapped to that role is moved into the redundancy pool and asked to reapply for a limited number of positions within that role.
ReplyDeleteManagers and directors know much more, as all of this was shared with them. The latest email appears to be a minor course correction intended to soften the blow, almost certainly in response to the blog and the staff reaction to it. However, it still does not address what happens if someone declines the assessments, nor does it explain how staff feedback on this process is being welcomed or incorporated.
Let’s be fair to God-Mother. She warned us this is a 5-8 year transition, which conveniently ends long after she has left the Bank (either voluntarily or not.) Let’s be honest, SAFe Agile is a 15-year old snake oil that most companies which bought into it have since trashed it. But of course your friendly SAFe consultant would never admit that!!
ReplyDeleteWe should all stay silent for another 3 to 6 years. We can’t ruin God-Mother’s chance at a multimillion dollar CIO job outside. That’s why she is so active on LinkedIn.
I am 100% positive of one thing, no matter the outcome of this expensive and destructive experiment at our expense, she will declare victory. That’s how the game is played.
Lets add "Transformation" to Question 1. Thats the biggest fiasco. EY was hired to tell us how to go about this. Their recommendations were not shared with the wider audience. Then came the $$$$$ SAFe consultant. Some units hired their own $$$$$ consultants to "implement" something that is not clearly understood. Gallery walks, one after another, were held which proved a welcome change of couple of hours from the daily grind. Everyone is frustrated. Morale is at the lowest. Even 40 somethings are looking for a package.
ReplyDelete1,300 views in a few hours. Management's watching. Your colleagues are reading.
ReplyDeleteSome of you have already filled the form and commented. Thank you—you're leading the way.
But we need more voices. Many more.
The form is anonymous. Comments are anonymous. Your IP doesn't track. Your boss won't know.
Two minutes to share what you've witnessed. Two minutes to be part of the solution.
The consent form died because people acted together. The rest of the transformation won't fix itself through silent agreement.
Fill the form. Post a comment. Share this with colleagues who need to see it.
Good morning, Citadel. Time to show what happens when we unite.
Don't you think they need to test their leadership skills too, if they asked staff for Skills Assessment Test?
ReplyDeleteDon’t try telling me these roles aren’t relevant to the new job arch. It’s about leading by example and fairness.
And honestly, we don’t need to waste money on a fancy tool. Let’s just ask the staff what they think, this blog has already shown how people think.
Communication:
Failed – This blog provides far better clarity and transparency than any communication received.
Trust Building:
Failed – The blog, views and comments, indicate clearly a lack of trust.
Empathy:
Failed – Promoting challenger safety, but get rid of people who challenged.
Ask staff for skill assessment but be exempt from the test.
Lack of leading by example.
Staff Motivation:
Failed – If the goal was to reduce motivation, the strategy is working perfectly.
If the test only has two attempts, now failed the first one, got one more attempt.
SAFE is not for us and nor for IT companies. Its for only manufacturing companies. I urge you to ask this question to youself, if its okay for you to be blindfolded and go for this assessment? And we judge you on the basis of new tool hack**** why top levels are exempted? Cause they justify to be here and you dont??
ReplyDeleteFilled the form. Thank you! Can someone tell me what are we calling Igor and Irvinder?
ReplyDeleteMr Homn and The Merchant
DeleteAnd what are we calling Laura ?? Is everything going great at CIT, or is it more like Slaver’s Bay - where the people doing the work are still controlled by distant, self-serving masters?
DeleteSaw in other post she’s referred as Maya Queen
DeleteYou can put here in the comments or fill the form.
DeleteJust filled the form. Thanks for your efforts blogger.
ReplyDelete1,550 views in a day. Some have acted. Most are watching.
ReplyDeleteYou chose this house. You stayed in this house. You built something here that mattered.
Now it's breaking. And silence won't fix it.
The form is anonymous. Two minutes to fight for the house you care about.
Fill it. Comment. Share it. Defend what we built.
https://forms.gle/oA5AUsMe2oy1NHEk8
— Your Friendly Neighborhood Chronicler
Senior Management should hold her accountable for results. what’s been accomplished with the additional tens of millions of dollars in Capital and Admin budget that was handed over to our God-Mother and her cronies? Notwithstanding the chaos!!
ReplyDeleteI have Submitted the form. Folks, please acknowledge here in comments once you have submitted.
ReplyDeleteThere should be a survey at staff level.
ReplyDeleteWasn’t there a staff survey recently? Don’t recall seeing the results. Let’s hope the full survey results are shared with staff and not redacted. Many at the Bank are unhappy, so I’m guessing the results are not going to look good.
DeleteNo one trusts Bank's survey even when they say they are anonymous (they are not). No one wants to speak up in fear of retaliation (it has happened in WBG). The reason we see more open discussion and comments here is because everyone here trusts this blog over anything Bank has offered.
DeleteYes true, as someone mentioned psychological safety here. So urging the staffs now is the time ro play your part. This is getting documented. Wake up!!
DeleteI heard the results of the last survey were so bad for ITS that Axl read her the riot act. Of course, those results were never shared with us. No wonder she is “on tour” for her next job.
DeleteBecause of this bad planning and all the anxiety it caused, ITS couldn’t deliver or support their clients properly.
ReplyDeleteI’m pretty sure that’ll leave a bad mark on ITS with the other VPUs.
Submitted the form.
Ironically business has no clue what we are trying to do in ITS and frankly they don’t care either because they continue to get “white glove” service from our hardworking and professional IT staff in COS!
ReplyDeleteWe are all about to be tested on jobs we never signed up for? Fail twice and... what? They won't say. That's the scary part.
ReplyDeleteYears of work, gone because you can't answer 30-40 questions about a role that didn't exist when you were hired. This isn't about development.
Yes and i dont understand why neutrality is on mute? We want army here to back this..maybe some have lost the passion working here from last few years..or they are on verge of voluntarily retirement.
DeleteBPS did their reorg and there’s was no word of assessment or redundancy. BPS VP reports to the same MDCAO but why are things done differently at different VP levels. Ohh maybe the VP was smart enough to ask volunteers to come forward for separation packages, tick off his quota of outgoing staff and move forward . BPS did their reorg without disrupting lives and creating so much of mess and spending millions of dollars. Why ITS couldn’t do the same?
DeleteWhy is God-Mother pushing this? And why aren't the Swornshields stopping it? They should've killed this in the boardroom, not let it get to us.
ReplyDeleteThats because maybe godmother is pursuasive? Or maybe its dictatorship everywhere being followed.
DeleteThank you. From the bottom of my heart, thank you.
ReplyDelete50+ submissions. 50+ colleagues who chose courage over silence. You've given this movement the evidence it needs.
But we're not done yet. This needs to reach every corner of our houses—Westeros and the Vale alike. The patterns are clear now, but the volume needs to be undeniable.
Here's what you've told me across 50+ submissions:
The Skills Assessment isn't about development—it's about building cases for exits. Testing people on roles they never chose, with consequences leadership refuses to define.
The wasteful spending isn't just SAFe Agile anymore. It's hiring 8 directors while cutting staff budgets. It's consultants who can't explain how their frameworks apply to your actual work. It's millions spent while "being cost-conscious."
The hiring irregularities aren't limited to Westeros. They're in the Vale too. The Lady of the Vale's reign shows the same patterns: external hires over qualified internals, favoritism under the Septa's watch, psychological safety scores 15 points below every other unit. And when Internal Justice documents the wrongdoing? Leadership doesn't care.
The transformation itself was never justified. Our house had the highest ratings in the realm for years. Why disrupt what was working? Why isolate from the rest of the kingdom while spending millions? No baseline was established to measure success—because there is no bottom line to hold leadership accountable.
And the cruelest part? You were told for decades to "stop coding, learn the business." You adapted. You built institutional knowledge. Now they've changed the measuring criteria overnight and labeled that knowledge worthless.
To my colleagues from the Vale who've reached out: I hear you. The Lady of the Vale, the Septa—these are character names in a story about leadership failure, not reflections on heritage or identity. Your submissions about psychological safety, about favoritism, about the panic in your halls—they matter. You're part of this fight too. Your evidence strengthens everyone's case.
This goes higher now. With 50+ submissions, we have patterns leadership can't dismiss. But we need more. Every voice makes the case stronger. Every specific example makes it harder to ignore.
Three things you can do today:
1. Fill the form if you haven't: https://forms.gle/oA5AUsMe2oy1NHEk8
Two minutes. Anonymous. Your contribution matters.
2. Comment on this post. Share what you've witnessed. Even "I submitted the form" helps—it shows others they're not alone.
3. Share this with colleagues who need to see it. WhatsApp, email, Teams—doesn't matter how. Just make sure they know this exists.
To those who've submitted: You're the reason this works. To those still deciding: We need you. To those sharing: You're building the coalition.
Keep going. We're just getting started.
— Your Friendly Neighborhood Chronicler
We measure velocity, predictability, confidence, un-happiness, all the BS from the top everything except outcomes. The dashboard is all green. Reality just hasn’t synced yet Filled the form let this momentum continue until we succeed
ReplyDeleteWe have both the technical skills and the relevant business domain knowledge. The bank already has an established performance evaluation process, and it is not something management can simply disregard.
ReplyDeleteIt would be unreasonable to recruit staff from overseas, require them to relocate to a different country, and then subject them to a new assessment process where failure, based on undefined criteria, could result in termination after two attempts. At present, staff have not been informed of the assessment standards or the pass criteria.
Is there a way to find out how much bank paid to the SAFe institute so far and for the other CYA studies related to transformation where the consulting companies come and study and produce a report that says exactly what the management wants them to say because they want more business in the future.
ReplyDeleteGood question. Anyone in Procurement or Learning who can share ballpark figures on SAFe spending—training, consultants, tools?
Delete1500 staff in ITS. Each took 3 day training and on an average each one took 3 training . Approx 5 M and 6 days of staff time accounts to 8 M . Total of 13 M with 10% margin of error
DeleteAlso if we look up vendor ID. We can get the cost from SAP
DeleteWow so much of dollars wasted..instead it could been used in some other training that benefits the staff..or in staff travels that were cancelled last minute.
DeleteFilled form. There is always something that doesn’t sit quite right
ReplyDeleteThank you for recognizing that we are not sheep and can see what is being done
ReplyDeleteNew Year's Eve. 3,430 views. 62 detailed submissions.
ReplyDeleteSome of you filled the form. Most are still watching.
We proved we could kill the consent form together. Now we need to prove we can fix what's actually broken.
62 submissions show patterns. 100+ submissions make those patterns undeniable.
2026 starts tomorrow. Make your voice count while the year closes.
Three minutes to share what you've witnessed. Your details strengthen everyone's case.
https://forms.gle/oA5AUsMe2oy1NHEk8
Share this with colleagues. Comment below. Make some noise.
Happy New Year, Westeros and the Vale. 2026 is when we take our house back.
— Your Friendly Neighborhood Chronicler
I filled out a form and feel better about everything. We may not win this but at least we're going down swinging and filling out the form is our way to let the people in charge know that we know they are not doing what is best for us or the Bank.
ReplyDeleteHappy New Year to All
ReplyDelete
ReplyDeleteHappy New Year 2026 to you and your family — may the new year bless you with endless patience for putting all this together and somehow keeping us all sane. Seriously, thanks for doing what nobody had the courage to do .
Hoping this year finally delivers a spark of divine wisdom to our beloved “God-Mother” — perhaps enough for her to exit stage left with grace saving whatever credibility left, after gifting us so much confusion, chaos, and stress. And maybe she can take along the freshly minted ones with her — you know, for efficiency.
If not, maybe the folks above her should discover the “on” switch for accountability and kindly escort her out
And may this be the year SA and HR finally grow a spine, unplug from life support, and remember they actually work for the institution — not for personalities with bigger egos.
Happy New year!! Hope ITS goes in right direction..
ReplyDeleteThank you for having the courage to speak up and shine a light on issues many of us have experienced. The atrocities have to stop, and your stand means more than you may ever know. We stand firmly by your side. Wishing everyone a strong, peaceful, and hope‑filled New Year 2026!
ReplyDeleteHappy New Year to our most loved Author of this blog and to our ITS family.. who are supporting this..
ReplyDeleteFilled the form..
To the author : can you please start writing the names in brackets against the characters in your blogs.. ? we are totally lost in identifying who’s who.
Fake Sultan - I think is the new director, The Merchant - I guess is the Amazon guy, talks a lot like a salesman
ReplyDeleteLady of the Vale - is the director of IFC (Maya) and Septa is the Indian goddess under her. This is my best guess, blogger can confirm.
ReplyDeleteAnd master of the coin is one who manages finance dept.
DeleteLuckily for lady of Vale and Septa their first letter also matches
DeleteI too retired from the bank recently and am shocked to hear all of this. This “divide & rule” strategy to scare everyone like this is absolutely unacceptable. I think everyone should say “No” to this test. EVERYONE! Let them fire everyone as redundant - that would crash and burn ITS and they know it. Stand united, shout “No Test!” in the cafeteria, hallways, and staff meetings… and then really scare THEM: Create a GoFundMe site to pool our money (even retirees like me), hire a lawyer and use every tool to fight them.
DeleteA friend shared this link. I retired from the Bank a few years back, and I'm genuinely shocked at what ITS has become. When staff feel they need an anonymous blog just to speak up safely, that tells you everything about psychological safety. Where is Staff Association? Where is HR? This blog is doing the job they should be doing. At least people are united here.
ReplyDeleteHR has become an extension of management rather than an independent function.Spine lost long back!! SA talks extensively, but a closer look shows little real backbone.
DeleteThe ethics group does not investigate while illegal or damaging actions are being committed; it intervenes only after the harm is done and still tends to side with management most of the times.
It often appears that going public is the only way to prompt action, as internal resources tend to protect the institution rather than support staff. I believe some action were taken after scandal in 2021 involved data manipulation in its flagship "Doing Business" report went public.
Lets think about this. We don’t have to be divided fighting to stay employed. Remember Nancy Reagan? “Just Say No”. UNION. Unite and tell them “no test. F&$! off”. Also, do a GoFundMe site so retirees like me can help pay. Fyi - I have tried ro post many times now - but I never see my posts. Please POST this,
DeleteHR always works for sr. Management, not employees. As the name says, it is to manage “human resources”, which = cost of staff.
DeleteNINETY-NINE.
ReplyDeleteThat's how many of you have filled the form. Ninety-nine detailed submissions
about what you've witnessed.
I need to be honest: I'm stuck at 99, and it's driving me absolutely mad.
We're ONE submission away from triple digits. ONE person away from saying
"100+ colleagues documented this." ONE voice away from a number that's
impossible to dismiss.
But here's the thing: we don't stop at 100.
We need MORE. Every voice makes the pattern clearer. Every story makes the
case stronger. Every example makes it harder for leadership to say "this is
just a few people."
If you've been thinking about filling the form but haven't yet—if you've
been reading, nodding along, thinking "yeah, I've seen that too"—this is
your moment.
What have you witnessed?
- SAFe Agile ceremonies that waste your time?
- Skills Assessment anxiety with no clear consequences?
- Qualified colleagues passed over for external hires?
- Teams broken up for no clear reason?
- Communication that creates more confusion than clarity?
- A manager who's been "Acting" for 18+ months?
- Vendor contracts going to someone's buddy?
Whatever you've seen—big or small, recent or months ago—we need to hear it.
The form is still open: https://forms.gle/kV64rBBokWhhp2NA7
It's anonymous. It's safe. And it matters.
And while you're here:
💬 Drop a comment (even if it's just "I see this too")
🔗 Share Post #4 with your team
We're building something here. A movement of people who refuse to stay silent
while this transformation breaks what was working.
99 voices are powerful.
100+ is just the beginning.
150? 200? That's a movement leadership can't ignore.
Let's get there together.
— Your Friendly Neighborhood Chronicler
Valar Morghulis. All men must speak.
you just got your 100...no?
Delete------
ReplyDeleteGarfield: (glancing at the papers) “So, the company’s tossing out all these ‘old skills’ in favor of ‘new skills.’ Great.”
Homer Simpson: (scratching his head) “Old skills? Like, you know—delivering on the mission year after year? Loyalty? Hard work? Sticking with the company even when the going gets tough?”
Garfield: (shrugging) “My god, Homer, those are so last century. Now, it’s all about passing exams, throw jargon, act without a plan - oops I meant "think agile"..build multiple teams where one team was doing the job (cost cutting)..and escalate issues to get recognized... By the way, forget solving problems by yourself —just submit and escalation ..and boom, you are a hero …an award.”
Homer Simpson: (raising an eyebrow) “Wait, so we’re not supposed to care about what the company needs? We don’t want people who know the mission or stick around when things get tough? We don’t want to know how they did it this long and if they can ad the new skills to propel the company?”
Garfield: (smirking) “Exactly. Who cares… We don’t want people working for the mission. We want people who focus on certifications, passing exams, escalating issues, working for the paycheck—and leaving as soon as they don’t like it.”
Homer Simpson: (confused) “Hold on, are we really tossing out the things that actually keep this place running? What’s the new plan—hope for the best?”
Garfield: (grinning) “Of course. Why bother with skills that work when we can just reinvent everything? New skills, new chaos.”
Homer Simpson: (pauses, thinking) “What happens if we fail?”
Garfield: (nonchalantly) “That’s the point, Homer. Be agile, man. Act..then inspect..if you fail, try again and adapt. Maybe this time… in another company.”
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This is so true.. escalation is being appreciated in townhall.. thats the funniest, one of the staff was appreciated for timely escalation.. problem solving is not considered, but kudos to escalation.
DeleteGuys, please fill the form - https://forms.gle/kV64rBBokWhhp2NA7 - At least do your part as a token of thanks to this great colleague who started this blog. Please don't let the momentum slow down.
ReplyDeleteForm done.
ReplyDeleteI've submitted the form. Thank you sincerely for the valuable insights you've shared. Whatever is unfolding right now, I've been quietly observing it all, pondering deeply: What's really going on here, and why isn't anyone standing up against it? This doesn't feel like the bank it used to be anymore. SA seems completely silenced on the matter.
ReplyDeleteFilled out the form. How will the themes be communicated?
ReplyDeleteThank you Chronicler for speaking up and saying what most are thinking. Form submitted.
ReplyDelete110 is a good number, we need more..Gang, we need some more keep coming..in the form you can fill even the first question and submit. Second is optional. Now that you know, do not hesitate, fill the form and acknowledge here. Let the movement continue….
ReplyDeleteTwo of the most hypocritical parts of this whole Godmother created fiasco are the “Culture Canvas” and the “Psychological Safety” initiatives. With the Culture Canvas, we clearly laid out what hasn’t worked and what could actually fix it, then leadership did absolutely nothing with the recommendations. No follow up, no action, nothing.And then they went all in on “Psychological Safety,” pushing us thru those ridiculous exercises like we were a bunch of preschoolers. Meanwhile, the survey results barely changed. Honestly, I can’t even imagine what the results would look like if they ran it now. It all felt like smoke and mirrors while they were quietly working out the best way to get rid of staff. So much for “Delivering with Decency” our great leader keeps promoting. And another thing that iks really messed up: those of us on G4 visas. A lot of these private sector folks probably don’t even know what a G4 is. What happens to the people who built a whole life here if their status expires because of some stupid assessment after 20 or 30 years at the Bank?
ReplyDeleteThank you for speaking up. Form submitted twice - On 2 different topics.!
ReplyDeleteOver 120+ forms submitted. Thank you.
ReplyDeleteI've been analyzing your submissions. What you told me confirms everything—and then some.
New post drops Sunday: First of three parts.
I need more before then: More forms. More comments. More shares.
From 121 to 200. Let's go.
👉 https://forms.gle/kV64rBBokWhhp2NA7
— Your Friendly Neighborhood Chronicler
Could someone shed light on the consulting firms engaged during the GM’s tenure (Deloitte, EY, etc.)? What tangible outcomes resulted from these engagements, was a genuine assessment performed, and what was the approximate expenditure?
ReplyDeleteThank you for helping us raise our voices against this huge waste of time, energy and talent. I submitted a response!
ReplyDelete