The Numbers Don't Lie (But She Does)
I know. A month. Some of you thought I'd been caught. Others thought I'd been "remapped to a new role" and was still trying to figure out what it meant. One of you asked if you should file a missing persons report.
Relax. HR can barely find a qualified director. They're not finding me.
Something personal came up. I can't share details because details are how you get identified, and I rather enjoy being employed. I'll say this: it had nothing to do with the blog, the God-Mother, or Hodor finally learning how to Google "Blogspot." I was unavailable. I'm back. And I brought receipts.
Some of you are upset with me. I've read the comments. "Where are you?" "Do something." "We need you." I hear you. And honestly, it means more than you know that you expect something from this blog. That tells me it matters. But I have to be straight with you: I started this to document. I'm not your union rep, your lawyer, or your replacement for the Learning Team that the Step God-Mother just eliminated. I'm one person with a VPN and an unhealthy relationship with Hans Zimmer soundtracks. What I CAN do is give you the tools, the data, and the platform. What you do with them is the revolution.
Starting now.
Her Own Staff Graded Her. She Failed.
While I was away, the Westeros Staff Experience Survey results for ITS dropped. And colleagues, they're spectacular.
Not spectacular in the way the God-Mother hoped. Spectacular in the way a building demolition is spectacular. You can't look away. You just stand there thinking "that used to be a perfectly good building."
Before you read this, remember: this survey was conducted BEFORE the blog. Before the consent form. Before the AMA. Before the Red Wedding. Before the layoffs. These numbers are the GOOD version.
Her report card:
Culture of Openness & Trust: 45% (Westeros average: 61%)
VP Creates Fair, Supportive Environment: 46%
Staff Can Speak Up Without Fear: 48%
Recognition: 50% (Westeros average: 54%)
Work-Life Balance: 50%
Manager Support: 61% (Westeros average: 66%)
Fewer than half believe there's a culture of trust. Fewer than half believe the God-Mother creates a fair environment. More than half are afraid to speak up. Her own staff. Her own survey. Her own questions.
If this were a restaurant review, the health inspector would shut it down and the chef would be on a no-fly list.
That 48% is the number that should end careers. Not ours. Hers. This blog exists because more than half of her staff can't open their mouths in a meeting without calculating whether it'll cost them their job. We didn't create the problem. We just proved it has a number.
And what's the God-Mother's action plan?
"Trust & Speaking Up" ... host more Ask Me Anything sessions. Because the last AMA went brilliantly. Seventeen days between promises and mass layoffs. And the colleagues who actually spoke up at that AMA? Look around. Notice who's missing. Maybe this time the lies can last a full month.
"Manager Support" ... Agile Team Formation workshops. The same managers she kept Acting for two years, blamed for low scores they didn't cause, and now expects to fix her mess with workshops. That's like crashing the car and asking the passenger to take a defensive driving course.
"Recognition" ... a Recognition Wall. A literal wall. Staff are losing jobs, visas, homes, and the action plan is a wall. Perhaps departing colleagues can pin their redundancy letters on it. Frame them. Add fairy lights. Call it art.
I dare you to run the survey again. Today. Anonymous. Post-Red Wedding. Let's see where 45% trust lands after you lied to 900 people on camera and fired them seventeen days later.
You won't. Because you already know.
The Pulse Survey Trap
They've launched a new "Transformation Quarterly Pulse Survey." Fun fact from their own newsletter: clarity on transformation direction dropped to 21%. One in five. After two years.
But here's the real treat. I opened the form. Right there at the top:
"Hi [Name]. When you submit this form, the owner will see your name and email address."
Let me translate: "Please be honest about the transformation that just fired people for being honest. We'll know it was you. Thanks!"
Don't fill it in. Let the participation rate be the answer. When the majority of staff refuse to put their name on honest feedback, that number IS the feedback.
Women's Month: A Masterclass in Irony
The God-Mother is hosting a Women's Month panel on March 19th: "Designing the Future of Work: Women at the Center of Jobs, Technology & Systems."
Beautiful. Empowering. Someone should notify the women.
A disproportionately high number of women were removed from management positions during this re-org. Men were preferred.
The God-Mother is celebrating women at the centre of the future of work while removing women from the centre of actual work. A VP who disproportionately eliminated women in management hosting a Women's Day panel is like the iceberg hosting a Titanic memorial. Technically allowed. Morally bankrupt.
What Happened While I Was Gone
February 9th happened. You lived it. The 15-minute funerals. The scripts. Staff on G4 visas called in on a Friday before a holiday weekend, because nothing says "dignity" like maximizing your anxiety window.
Then the God-Mother began her email campaign. February 11th: "dignity, empathy, and compassion." Two days after the Red Wedding. That email belongs in the Louvre of Corporate Hypocrisy. Right between "Your call is important to us" and "We're all in this together."
February 25th: opened 30+ new positions and called them "meaningful choices and pathways." Translation: we fired your colleagues, stripped the furniture, now bid on the empty rooms.
March 4th: new external managers in TO. Three Acting Managers thanked for their service and replaced. Again. The same pattern. The same thank-you email that reads like a corporate obituary. "We appreciate their contributions." You know what else contributes? Keeping your promises.
And in CO, the Sultan's manager positions are being re-interviewed after the original process was cancelled for irregularities. But don't hold your breath. Word is the same outcome is being engineered — external for the Citadel, favourites for King's Landing. If this process produces the same result as the one that was cancelled for being flawed, then what exactly was the point of reposting? We're watching. Every shortlist. Every selection. Every convenient coincidence.
Meanwhile, a staggering number of EIJ cases have been filed against her. When has any VP in Westeros history faced that volume? And now she's blaming managers for low psychological safety scores. The same managers she kept Acting for two years. The same ones she's replacing. "You broke it. Fix it. Also, you're fired." That's not leadership. That's gaslighting with a budget.
What I Did While You Thought I Was Silent
I wasn't idle.
I have been in direct engagement with oversight bodies, including INT, on three specific areas of concern. These include documented patterns within ITS and extend to concerns raised about IFC as well. Evidence from your submissions has been shared, with your anonymity fully protected.
I want to be straight with you: I don't control what happens next. Oversight bodies move at their own pace, follow their own procedures, and reach their own conclusions. I can document. I can submit. I can follow up. That's what I've done, and I'll keep doing it. But I'm not the judge and I'm not the jury. If they need more from you, I'll let you know through the form.
The 360 They Cancelled. We're Bringing It Back.
When the God-Mother arrived, 360 reviews stopped. No more upward feedback. No more staff rating leadership. Convenient timing. Like removing the mirrors right before you gain weight.
So we're running our own.
Five questions. One minute. Anonymous. No emails collected. No names tracked. Unlike the Pulse Survey, this one won't snitch on you.
Rate the VP. Rate your Director. Compare the new leadership to the ones they replaced. Tell the next VP what they need to know on day one.
📊 The 360 They Cancelled → Fill It Here
When enough of you respond, we publish the results. Every director, ranked by their own staff. Sultan vs. Fake Sultan. Master of Coin vs. The Merchant. Lockhart vs. anyone who's actually read a book. Every comparison, documented.
The 360 review Westeros was too afraid to run, delivered by a Blogspot page that costs less than one hour of a Heidrick & Struggles invoice.
I'll handle the data. You handle the truth.
Winter Is Here
Word travels in Westeros. And the word from above King's Landing is that the Red Wedding didn't just shock staff. It shocked the people who hired her.
Business clients across Westeros are asking why ITS is in chaos. Other VPUs know. The Managing Directors know. When the clients you serve start questioning your competence, the protection from above evaporates fast.
The blog didn't destroy her reputation. She did that herself. The blog just made sure nobody could pretend they didn't notice. 154,000 reads across 147 countries makes pretending rather difficult.
Her chapter in Westeros is ending. Everyone can feel it. Including her.
When she updates LinkedIn, it'll say "Led a transformative initiative at a premier global institution." What it won't mention: 45% trust, hundreds of formal complaints, a blog with 154,000 reads across 147 countries, and a 360 review delivered by the internet that she'll never be able to delete.
We'll make sure the internet remembers what LinkedIn won't.
To Everyone Still Here
154,000+ reads. 147 countries. 300+ submissions. 1,189 comments.
One person started this. Thousands kept it alive. She couldn't kill the consent form quietly. Couldn't run the skills assessment unchallenged. Couldn't execute the Red Wedding without it being documented in real time.
She still thinks she's running a transformation. She's running out of time.
📝 Share your story (Original Form): Submit Here
📊 NEW: Rate your leadership (The 360 They Cancelled): Rate Here
~ The Chronicler
P.S. To the God-Mother's front office team sourcing her hand-picked artisan chocolates wherever she travels: we see you. We also see the irony of a VP who demands curated confections while offering staff 15-minute meetings and redundancy letters. At least the chocolates come with a choice of flavours. The staff got two checkboxes.
P.P.S. To the staff upset I was gone: Fair. But I'm one person. You are 1,300. I gave you the blog, the form, and the platform. Now I'm giving you the 360 review. The revolution isn't me writing posts. It's you filling them in. Though I'll admit, my posts are funnier.
P.P.P.S. To the Merchant, who took five minutes to end decades of careers and couldn't even read the script properly: your 360 is live. I'd offer to read the results to you, but you'd probably disconnect after five minutes.
P.P.P.P.S. To Groot: we know you'll defer this post to Hodor. That's fine. Hodor is reading it too.
P.P.P.P.P.S. To the Fake Sultan, whose town hall was described by his own staff as "an absolute disaster," and who helped decide which people fit the new architecture despite not understanding the old one: there's a 360 review with your name on it. Well, your character name. Same thing at this point.
P.P.P.P.P.P.S. To the women who held management positions before the re-org and don't anymore: this post is for you. Happy Women's Month. You deserved a leader who practiced what she panelled.
P.P.P.P.P.P.P.S. Run the survey again. Anonymous this time. We triple dare you. 🎤
P.P.P.P.P.P.P.P.S. To those still reading in silence: blog comments can't be traced to you. Form submissions can't be traced to you. File with EIJ. File with IJT. One complaint is a grievance. A hundred is an investigation they cannot ignore. Be the hundred.
The 360 is live. Five questions. One minute. No emails. No names. No tracking. Unlike the Pulse Survey, this one doesn't snitch. Rate the VP. Rate your Director. Compare the old guard to the new hires. When we have enough responses, the results get published. Every. Single. Score. Link is at the top of this post. Go.
ReplyDelete~ The Chronicler
Also — to everyone who messaged, commented, and worried over the last month: I read everything. Every comment. Every submission. You kept this alive while I was gone. The 360 is my thank you. Now fill it in so I have something devastating to publish next. 🫡
Delete~ The Chronicler
Much Awaited. Welcome Back. Submitted my vote
ReplyDeleteWelcome Back! Please include IFC CIT in the 360.
ReplyDeleteNoted. The Maya Queen has been added to the 360. your turn. ~ The Chronicler
DeleteSubmitted. Thanks for doing this
ReplyDeleteWe strongly support our intent.
ReplyDeleteI empathize with you as a budget staff - we need 360 for the budget leadership as well
ReplyDelete
DeleteBudget colleagues — noted. If enough of you want a 360 for your leadership, this blog can accommodate. The template is built. All we need is your character names.
~ The Chronicler
Spread the word in case folks had stopped checking back here. BTW, I submitted my review.
ReplyDeleteYes. Please spread the word. Submit your vote
DeleteSo happy to see you back chronicler…heard that GM front office is not in a good shape. There are apparently a lot many cases to deal with EIJ, INT etc. Hope the committee does its job seriously and take some prudent action.
ReplyDeleteDo you think EIJ and INT aren’t on the Godmother’s side? They take their time and by the time they finish, Bran is on the throne and everyone of the characters that mattered are footnotes in history. Delay is a strategy - very effective one.
DeleteI am sure GM’s office will be here max till June 2026. They will pack up soon.
DeleteUpdate: The 360 is now live with real-time results at the top of this post. Watch the scores update as you scroll. Every vote changes the numbers.
ReplyDeleteTo the 80+ of you who've already voted — thank you. The data is building. The directors can see their scores. Some of them won't enjoy what they see. That's rather the point.
To everyone else — share this post. Forward the link. Drop it in the group chat. And if you haven't filled the 360 yet, it takes one minute and it's fully anonymous. No emails. No names. No Hodor tracking your clicks.
Link: https://forms.gle/5qcW5B8anBRLLwDw6
The more votes, the harder it is to dismiss. Let's make it impossible.
~ The Chronicler
Great survey, thanks for the opportunity to comment, well done!
ReplyDeleteDON'T LIE. WE WILL FIND OUT!
ReplyDeleteDON'T EVEN THINK ABOUT IT.
TRUST MUST BE EARNED - NOT FORCED.
Thank you Chronicler. Wonder if a question could be added for old guard managers?
ReplyDeleteWelcome back Chronicler! We appreciate your efforts.
ReplyDeleteIs there a way to add 0 (zero) as ranking in the 360? Zero could represent disastrous or mediocre, because some of the new directors do not even deserve the 1 for failed. I am having hard time ranking Step God Mother as 1 is a misrepresentation of her incompetence.
😆😆😆😆😆
DeleteNoted. Unfortunately Google Forms doesn't allow negative numbers either, which is what several of you have requested. Consider 1 a generous rounding up. The 360 results will speak for themselves.
Delete~ The Chronicler
The grapevine is that Sultan already knows who he wants as his knight in the Citadel, a guy from Amex/ Amazon (or probably CTS!) and his knights for HQ have also been identified. Probably he will go through the motions of interview with the shortlisted candidates... ! Poor shortlisted guys who probably will put in efforts for the interview.. little do they know it is a fools errand..! :)
ReplyDeleteYes heard someone from AWS/Amex, if this happens it will be another blunder.Hope Sultan takes a wise decision.
DeleteDon’t go by buzzwords and certifications please
DeleteWow. MD is reading the blog. I hope he takes action.
ReplyDeleteHe is tasked to work on "culture of trust and speaking up" from the staff survey. We saw almost everyone who spoke against GM on the chopping board. Not sure of any actions taken so far. All got their notices and they are on their way out. He asked people to apply but I am sure they are either not getting shortlisted nor selected.
DeleteStrange, Sultan is doing good in the poll. Strange
ReplyDeleteVoted. Thanks for doing this.
ReplyDeleteRequesting others to submit your vote
When I go for voting my email address is showing up. How do I vote anonymously
DeleteOpen in cognitio mode
DeleteSeeing the poll results, all the directors must be thrilled, it feels like payback against the GODMOTHER, after all the torment they endured working with her.
ReplyDeleteUpdate: The live ticker at the top now shows real-time scores AND your messages to the next VP — pulled directly from Question 5 of the 360 form.
ReplyDeleteSome of you are already submitting absolute gold. The best one-liners under 40 words get displayed on the live ticker for every reader to see. Challenge: leave a message the next VP will remember and the current one will regret. Make it sharp. Make it count.
Also — the form does NOT store your email address. No names. No tracking. No Hodor watching over your shoulder. Your vote is completely invisible to everyone except the scoreboard.
Best and worst performing directors will be displayed once we hit enough votes per director. So every vote matters — especially yours.
Fill it: https://forms.gle/5qcW5B8anBRLLwDw6
~ The Chronicler
To those discussing the Sultan's Citadel recruitment — we're watching. If the reposted process produces the same names as the cancelled one, that's not recruitment. That's theatre. To everyone shortlisted: document everything. System records exist. PRS exists. Use both.
ReplyDelete~ The Chronicler
Looking at these poll results, I genuinely can’t decide on data interpretation —is GM’s ultimate ambition/goal to set up her directors for unprecedented failure? Or directors just putting in Olympic-level effort to fail miserably on their own?
ReplyDeletePlease help me out here, my brain seems to have clocked out mid-analysis…
GM, if you happen to read this, feel free to chime in, any insights are welcome.
Otherwise, it seems Math and other logics have both officially resigned from helping make sense of this.
Both. She hired directors who wouldn't question her. Turns out people who won't question anything also won't deliver anything. The math didn't resign. It was declared redundant in a 15-minute meeting.
DeleteHow Organizations Lose Their Minds: https://www.linkedin.com/pulse/how-organizations-lose-minds-from-circuit-city-2026-ai-howard-yu-qrfhe/
ReplyDeleteWorth reading. A professor at one of the world's top business schools just described how organizations destroy themselves: fire your most experienced people using scripted meetings, celebrate the cost savings, then watch everything collapse. He was writing about Circuit City in 2007. He could have been writing about us last month. Same scripts. Same 15-minute meetings. Same institutional knowledge walking out the door. The only difference? Circuit City went bankrupt. We just lost the people who knew how things actually work.
Delete~ The Chronicler
I want to point out that it is possible for the same person to fill out the survey multiple times. That can skew the results.
ReplyDeleteFair point. The form allows repeat submissions because requiring a Google login would defeat anonymity, and we know how well "the owner will see your name" worked for the Pulse Survey.
DeleteCould someone vote twice? Technically yes. But consider this: But consider this: 177 votes from 1,100 staff is a 16% response rate. For an anonymous, unofficial, zero-budget survey run on a blog, that's higher than most corporate pulse surveys get WITH mandatory reminders. The patterns are consistent across directors, departments, and time. One person voting twice doesn't turn a 1.2/5 into a 4.
If management wants to challenge the methodology, they're welcome to run their own 360. Anonymous this time. We'll wait.
~ The Chronicler
Well answered Chronicler, 🫡 salute to you.. we are aligned to your thoughts. Like those who knew not what they did, leaders too can be blind to their own ways, and showing them the truth they refuse to see is a burden few can bear.
Deletepretextual postings, so don’t get your hopes up. Many internal openings exist in name only, formally following procedures but lacking genuine transparency or fairness, often protecting “Big Mama” and, at times, the Managing Director. This naturally invites reflection on whether processes truly align with purpose.
ReplyDeleteInternal competitions can give the impression of openness, yet capability gaps—particularly in areas like AI—often remain unaddressed, with limited investment in staff development.
And of course, for an institute that publicly champions and “integrity”!!
With so much of agony in place…
ReplyDeletePineapple with pizza…Really???
= no taste
Delete"You are 1,300" more like 1,000 now LOL
ReplyDeleteA note on comments: This blog has always used character names to protect identities. Any comment containing real names or personal attacks has been and will continue to be removed. We document institutional dysfunction, we don't do personal attacks. If any comment crosses that line, it will be deleted. The blog remains open because the internal channels that should have handled these concerns closed their doors first.
ReplyDelete~ The Chronicler